Insights Into Teens: Episode 140 ”Constructive Criticism”

INTRO THEME]
[INTRODUCTIONS]
Insights Into Teens: Episode 140 “Constructive Criticism”
My calm and collected co-host Madison Whalen

Summary
What if you are told that you are not perfect?
Most people should know that already, but it can still sting to be reminded.
Criticism of any kind can be hard to swallow, especially when it comes to something you spent time and energy on.
Inherently, we all want to do a good job.
But criticism is just as important as praise, if not more so.
Good, constructive feedback can help you improve and guide you towards new heights you might not have achieved otherwise.
That isn’t to say giving and taking constructive criticism is easy.
But when you know how to take criticism, you become a better person
On today’s episode of Insights Into Teens, we’ll cover what you need to know about constructive criticism, including how to identify, give, and take constructive criticism.

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[TRANSITION]

[SEGMENT 1]

https://asana.com/resources/constructive-criticism
https://bit.ly/3H8NKG0

What is constructive criticism?
Before we discuss how to give and take constructive criticism, we first need to understand what it is.
Constructive criticism focuses on providing constructive feedback, supported by specific examples, to help you improve in some area.
Constructive criticism should be offered in a friendly manner with good intentions.
Ideally, the person offering constructive criticism should also be prepared to help brainstorm possible solutions and next steps in order to serve as a valuable tool in the growth process.
It’s important to note that constructive criticism is not negative criticism, nor should it be interpreted that way.
Though constructive criticism won’t always be positive, it should be centered around helping someone improve, not tearing them down.

Constructive criticism v.s. Destructive criticism
You may encounter feedback that’s portrayed as constructive criticism but is actually just veiled negative comments.
This type of feedback is what’s called destructive criticism.
Unlike constructive criticism, destructive criticism is feedback that isn’t designed to help you improve and grow into a better person
Instead, destructive criticism is:
Intended as a personal attack
Formatted to harm someone’s self-esteem
Criticism done in a public setting designed to embarrass you
It’s typically not specific or actionable enough to help you
Hypercritical or needlessly nit-picky
If you encounter destructive criticism, don’t be afraid to shut it down or ask for help from a mentor.
Depending on the situation, you, a mentor, a teacher or guidance counselor can help address the situation.

The benefits of constructive criticism
Even if you give the perfect piece of advice, constructive criticism is still difficult to both give and receive.
But don’t shy away from this type of feedback just because it’s difficult.
In fact, constructive criticism can help both you and the person you’re giving feedback to grow personally
By practicing constructive criticism, you’re building an atmosphere of openness and trust.
Not every conversation you have with people will be easy, but difficult conversations are a big part of developing a collaborative team.
Everyone will have their own values and practices, but opening the door to constructive and honest conversations can help you break down trust barriers and develop a closer connection with the people you interact with on a daily basis
When we come back, we’ll talk about ways you can give constructive criticism.

[AD1: SSE]

[SEGMENT 2]

11 ways to give constructive criticism
Anyone can give constructive criticism, but in order to do so, it’s important to approach the feedback session in the right way.
If you’ve never practiced giving constructive criticism before, try these 11 do’s and don’ts to keep your feedback helpful, constructive, and friendly.

Do: Use “I” statements:
“I” statements are a way to express your opinion by focusing on the situation, rather than the person you’re talking about.
“I” statements begin with “I feel…” or “I think…” instead of “You said…” or “You did…”
With an “I” statement, you can make feedback feel less personal by centering it around your experience.
By beginning every sentence with “I,” you’re constantly clarifying that you’re sharing your thoughts and opinion, rather than objective fact.
This can help reduce the feelings of personal defensiveness that often come with any kind of criticism, and makes the entire feedback session more productive.

Don’t: Use the sandwich method:
You’ve likely heard of the sandwich method (sometimes called the “feedback sandwich”) before, this is possibly the most well-known criticism strategy.
In the sandwich method, you start off with a positive note, mention a constructive criticism, then finish off with another positive comment.
Despite its popularity, the sandwich method isn’t an effective way to communicate helpful, constructive criticism.
Because you’re nesting constructive criticism, there’s little opportunity to make that feedback actionable or to brianstorm next steps.
Instead, spend your time making your feedback as specific and helpful as possible—no matter how many pieces of feedback you have to give.

Do: Provide actionable feedback:
The goal of providing constructive feedback is to give the person something they can work on.
In addition to pointing out what could be improved, good constructive criticism includes ideas and next steps that the person can take in order to further develop their skills.
When you provide your feedback, make sure to clarify that you’re open to further discussion or brainstorming if that would be helpful for the person you’re giving feedback to.
If your feedback isn’t actionable, don’t give it, or wait until you have something actionable before bringing it to the person’s attention.
Without actionable advice, your feedback strays dangerously close to destructive criticism, rather than constructive help.

Don’t: Publicly share your feedback:
Even the best-phrased criticism can be hard to take, especially if the person you’re giving feedback to spends a lot of time and energy on the work you criticize.
In order for feedback to be constructive and helpful, you want to open a conversation about how the person can improve.
This type of dialogue isn’t possible if you share your feedback publicly.
Instead of starting a conversation, the person might feel embarrassed, ashamed, or personally attacked.
They might respond defensively or just move on without internalizing the feedback.
Make sure you’re taking the time to sit down and chat, in order to have the most productive conversation.
Either schedule time to give constructive criticism or just have a 1:1 with them.

Do: Include positive comments where appropriate:
Just because the sandwich method isn’t the best way to provide feedback doesn’t mean you shouldn’t give positive feedback.
Constructive criticism shouldn’t just be about negative feedback.
Telling someone what they’ve done well is just as helpful.
That way, they can spend time honing their strengths, in addition to strengthening their weaknesses.

Don’t: Force Positivity:
Just like you want to avoid the sandwich method, you should also avoid forced positivity.
The point of constructive feedback isn’t to give the person meaningless compliments, it’s to help them move forward and improve.
No matter what type of feedback you’re giving, make sure you think it through and really mean it.
Insincere feedback can feel unhelpful and make future feedback sessions more difficult.

Do: Make it a conversation:
Constructive criticism isn’t valuable unless there’s a give and take aspect.
Part of using “I” statements is to provide feedback from your perspective.
The person you’re giving feedback to, though, might have a different point of view.
Give them time to ask questions about why you feel the way you do and how they can improve based on your feedback.
Keep in mind that the best feedback is collaborative, not prescriptive.

Don’t: Attempt to “surprise” with feedback:
Giving feedback can be uncomfortable.
Sometimes, it might feel awkward or unpleasant to let the person know you want to give them some feedback.
They could come into the conversation on the defensive, or have additional questions for you.
Though feedback sessions can be uncomfortable, attempting to “surprise” someone with feedback can turn a potential growth moment into a negative experience.
If your feedback comes from left field, it can be frustrating, overwhelming, and make the person feel personally attacked.
Instead, make sure you let the person know that this will be a feedback session.

Do: Give feedback in a timely manner:
Constructive criticism is helpful if it’s given relatively soon after the action occurred.
That way, the scenario is fresh in both of your minds.
If you wait too long, your feedback might be less relevant, which makes it less helpful.
Aim to give feedback within 2-7 days of the situation.

Don’t: Give feedback without thinking it over:
Even though you do want to give feedback in a timely manner, you don’t want to give it immediately without thought.
Even if you had a lightbulb moment of realization of how this person could improve, wait at least a day to make sure this feedback needs to be expressed and that you can do so in a constructive, positive way.
Before scheduling your feedback session, ask yourself:
Is this feedback something that will help them improve?
Do they need to hear this feedback?
Am I prepared to help them brainstorm how to improve?
What, if any, next steps can the person take?

Do: Maintain a friendly tone and body language:
Ultimately, you’re providing feedback in order to help a person improve.
Even if the feedback is hard to give, make sure you’re keeping your body language positive and your tone light
You might not feel comfortable giving constructive criticism at first, so consider practicing what you’re going to say and how you’re going to say it.
Pay particular attention to your tone, and make sure you aren’t frowning, glaring, or crossing your arms.
Even if you aren’t actually frustrated, these signals can raise the person’s defensiveness and lead to an unproductive feedback session.

[AD2: ENTERTAINMENT]

[SEGMENT 3]

6 steps to taking constructive criticism
We’ve stated ways of giving constructive criticism, but what about taking feedback instead of giving it?
Accepting constructive criticism without getting defensive can be really difficult.
Even though you know the person is giving feedback to help you, it’s human nature to feel a little defensive when receiving criticism, even if it is helpful.
Hopefully, the person has let you know in advance that feedback is coming.
When you know someone has constructive feedback for you, you can prepare for it and make sure it doesn’t catch you unaware

Even if you do receive unprompted constructive criticism, as long as it isn’t destructive criticism, try these six steps to become better at receiving criticism:

Avoid immediately reacting:
Feedback can engage our fight or flight response and turn a theoretically helpful session into an adrenaline-filled challenge.
Before responding, take a deep breath and resist the urge to react, respond, or argue.

If need be, remind yourself that constructive criticism can help you improve:
Even if you didn’t know this feedback was coming, try to remember that this constructive criticism is being offered with your best interests at heart.

Listen to understand, not to respond:
When someone is offering constructive criticism, listen without formulating a reply or a defensive response to the feedback.
Keep in mind that the person is offering feedback in order to try to help you, and try to listen with an open mind.

Connect the feedback to your role, not to yourself:
Feedback feels personal because we think people are criticizing us.
But in most settings, constructive criticism is usually based on your role.
Good feedback can help you improve in what you are criticized and often isn’t as personal as it feels.

Thank the person giving you feedback:
Giving constructive feedback is hard.
When appropriate, thank the person for their energy and effort in helping you improve.

Ask questions, but don’t challenge the feedback:
Though you shouldn’t challenge or refute the feedback, it’s ok to ask questions and brainstorm how you can improve.
If you aren’t ready to ask questions immediately after receiving critical feedback, that’s ok too
Set up a different time to chat more about how you can improve.

When done well, effective criticism can pave the way for a healthier, collaborative relationship.
That’s because collaborative people in these relationships are open and honest with one another, and not afraid to talk about real things.
What we provided with this podcast can help set you on the path to becoming more collaborative and working together more effectively with others.
[TRANSITION]

[CLOSE]
Closing thoughts shoutouts

[OUTRO AND CREDITS]

Show Plugs
Subscriptions:
Apple Podcasts
Spotify
Google Podcasts
Stitcher
iHeartRadio
Tunein

Contact Info
Email us at:
Comments@insightsintothings.com
Twitter:
@insights_things
Hi-res videos on Youtube:
http://www.youtube.com/insightsintothings
Streaming 5 days a week on Twitch:
http://www.twitch.tv/insightsintothings
Audio Versions:
http://podcast.insightsintoteens.com/#
Facebook:
https://www.facebook.com/InsightsIntoThingsPodcast/
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https://www.instagram.com/insightsintothings/
Links to all these on the web Web:
https://www.insightsintothings.com

00:00:01:16 – 00:00:07:20
Madison
Insightful podcasts. I informative host.

00:00:11:03 – 00:00:16:21
Narrator
Of insights into things.

00:00:17:29 – 00:00:18:22
Narrator
A podcast.

00:00:18:22 – 00:00:19:07
Narrator
Network.

00:00:26:14 – 00:00:41:06
Narrator
Welcome to Insights into Teens, a podcast series exploring the issues and challenges of today’s youth. Your hosts are Joseph and Madison, as well as a father and daughter team making their way through the challenges.

00:00:41:06 – 00:00:42:22
Narrator
Of the teenage years.

00:00:51:09 – 00:01:03:15
Joseph
Welcome to insights into teens. This is episode 140 constructive criticism. I’m your host, Joseph Raelynn, and my calm and collected co-host Madison Rowland.

00:01:03:23 – 00:01:04:15
Madison
Hi, everyone.

00:01:04:28 – 00:01:06:04
Joseph
How are you doing today, Matty?

00:01:07:02 – 00:01:08:19
Madison
I’m doing all right. How about you?

00:01:08:26 – 00:01:11:15
Joseph
That was a big sigh there. You sure you’re doing alright?

00:01:12:11 – 00:01:12:25
Madison
Yeah.

00:01:13:16 – 00:01:15:25
Joseph
Kind of a long week so far. Hmm.

00:01:16:14 – 00:01:17:00
Madison
You know way.

00:01:17:10 – 00:01:18:11
Joseph
Any problems?

00:01:20:29 – 00:01:24:05
Madison
Kind of, but, you know, not to too big.

00:01:24:11 – 00:01:30:22
Joseph
OK, well, we can talk about that off the air then because that’s not what we’re talking about on the show at least.

00:01:31:00 – 00:01:31:12
Narrator
Yeah.

00:01:32:02 – 00:01:48:24
Joseph
What we are talking about is constructive criticism. What if you’re told that you’re not perfect? Most people should know that already, but it could sting to be reminded. Criticism of any kind can be hard to swallow, especially when it comes to something you spend time and energy on.

00:01:49:19 – 00:01:53:15
Joseph
Inherently, we all want to do a good job, least most of us do, I think.

00:01:53:18 – 00:01:53:28
Narrator
Yeah.

00:01:54:11 – 00:02:08:11
Joseph
But criticism is just as important as praise, if not more so good. Constructive feedback can help you improve and guide you towards new heights. You might have it. You might not have achieved otherwise.

00:02:08:21 – 00:02:11:06
Madison
And you said I was going to mess up the third segment.

00:02:11:07 – 00:02:32:27
Joseph
Yeah, I figured I get all the errors out in the intro here. That isn’t to say giving and taking constructive criticism is easy. But when you know how to take criticism, you become a better person. On today’s episode of Insights Into Teens will cover what you need to know about constructive criticism, including how to identify it, how

00:02:32:27 – 00:02:40:26
Joseph
to give it and how to take constructive criticism. But before we do that, though, I do want to invite our listening and our viewing.

00:02:40:26 – 00:02:41:11
Narrator
Audience.

00:02:42:00 – 00:02:59:06
Joseph
To subscribe to the podcast. You can find audio versions of this podcast listed as insights into teens, video versions and now audio versions. We’re not publishing our audio versions as insights into things as well, so it’s convenient for everyone.

00:03:00:13 – 00:03:14:14
Joseph
You can find us on Apple Podcasts, Spotify, Google, Stitcher, iHeartRadio pretty much anywhere you get a podcast. We would also invite you to write in, give us your feedback. Tell us how you’re doing. Give us your topics you’d like us to address here on the show.

00:03:15:13 – 00:03:34:03
Joseph
You can email us at comments and insights into things dot com. We’re on Twitter and insights underscore things. You can also find us on Facebook at Facebook.com Slash Insights Into Things podcast. We’re also on Instagram and Instagram dot com slash insights into things.

00:03:34:29 – 00:03:49:25
Joseph
Or you can get links to all that and much more on our official website at WW W Dot Insights into things dot com. Are we ready? Yep. Wow, that’s such a doozy tastic there. OK, here we go.

00:03:55:29 – 00:04:19:15
Madison
So today’s source comes from As-sunnah dot com. Right? OK, so first of all, what is constructive criticism? Before we discuss how to give and take constructive criticism, we first need to understand what it is. So constructive criticism focuses on providing constructive feedback supported by specific examples to help you improve in some area.

00:04:20:01 – 00:04:35:27
Madison
Constructive criticism should it be offered in a friendly manner with good intentions. Ideally, the person offering constructive criticism should also be prepared to help brainstorm possible solutions and next steps in order to serve as a valuable tool in the growth process.

00:04:36:16 – 00:04:49:21
Madison
It’s important to note that constructive criticism is not negative criticism, nor should it be interpreted that way, though constructive criticism won’t always be positive. It should be centered around helping someone improve, not tearing them down.

00:04:50:14 – 00:05:11:17
Joseph
So constructive criticism can have non positive feedback, but there’s a difference between constructive criticism and destructive criticism. You may encounter feedback that’s portrayed as constructive criticism, but is actually just a veiled negative comments. This type of feedback is what’s called destructive criticism.

00:05:12:12 – 00:05:34:13
Joseph
Unlike constructive criticism, destructive criticism is feedback that isn’t designed to help you improve and grow into a better person. Instead, destructive criticism is intended as a personal attack. It’s often for men at the harm someone’s self-esteem. It can be criticism done in a public setting designed to embarrass you.

00:05:35:01 – 00:05:58:12
Joseph
And it’s typically not specific or actionable enough to help you. It can be hypocritical or needlessly nit picky. If you encounter destructive criticism, don’t be afraid to shut it down or ask for help from a mentor. Depending on the situation, you a mentor, a teacher or a guidance counselor can help you address the situation.

00:06:00:05 – 00:06:15:23
Madison
There’s also benefits to constructive criticism, even if even if you give the perfect piece of advice, constructive criticism is still difficult to both give and receive. But don’t shy away from this type of feedback just because it’s difficult.

00:06:16:06 – 00:06:31:24
Madison
In fact, constructive criticism can help both you and the person giving feedback to grow personally by practicing constructive criticism. You’re building an atmosphere of openness and trust. Not every conversation you have with people will be easy, but difficult.

00:06:31:24 – 00:06:47:28
Madison
Conversations are a big part of developing a collaborative team. Everyone will have their own values and practices, but opening the door to constructive and honest conversations can help you break down trust barriers and develop a closer connection with the people you interact with on a daily basis.

00:06:48:23 – 00:06:49:11
Madison
Why don’t we cut?

00:06:52:21 – 00:06:54:25
Joseph
Yeah, just keep on reading through that.

00:06:55:23 – 00:06:56:22
Narrator
Before you stop.

00:06:56:23 – 00:07:01:18
Joseph
And say, OK, before we get to that part, we really shouldn’t script the transition there.

00:07:01:19 – 00:07:02:15
Madison
Yeah, probably not.

00:07:02:16 – 00:07:17:14
Joseph
So before we go on and take a quick break here, I did want to kind of get your thoughts on constructive criticism. This was a topic that you came up with. You run up to the research and everything.

00:07:17:18 – 00:07:24:20
Joseph
What prompted this? What was there something in school? Was there something that kind of struck a note with you on this?

00:07:25:02 – 00:07:43:16
Madison
Well, kind of similar to my inspiration for last week’s podcast, which I actually also hosted. I also kind of got it from school. My but it wasn’t really there wasn’t enough information on it as much as there was with the whole relationship thing.

00:07:44:21 – 00:07:59:12
Madison
It was kind of like a small thing that had been mentioned like it, and I realized that I had kind of a lot to say or I had a lot of thoughts going on in my mind about constructive criticism and how I feel like.

00:08:00:23 – 00:08:17:14
Madison
It’s not one sided in any way, it’s it’s hard to give constructive criticism in a good way, and it’s also hard to take it, and it kind of made me realize that we can probably do an entire podcast about constructive criticism and basically talking about.

00:08:18:17 – 00:08:24:09
Madison
Good, but good ways to both give and receive it, and kind of also just get my own personal thoughts about it.

00:08:24:20 – 00:08:25:07
Narrator
OK.

00:08:25:22 – 00:08:43:08
Joseph
Well, this is something that I’ve had. I don’t know if I can say it had a lot of experience with it, but as part of my job, I have to give. I have subordinates that report to me. And part of that reporting structure requires me to provide them with feedback.

00:08:44:00 – 00:09:07:08
Joseph
And I think having read through the research that you did here, I think it’s all rock solid research because it’s all the same type of thing that I tend to adhere to. Constructive criticism is something that is designed to help people, and I think the human mentality itself makes it difficult for a lot of people to take

00:09:07:08 – 00:09:08:24
Joseph
any kind of criticism at.

00:09:08:24 – 00:09:09:02
Narrator
All.

00:09:09:29 – 00:09:29:23
Joseph
Because we immediately get kind of put back on the defensive when people start to criticize us. So giving constructive criticism is very important in how you do it. But for anybody who wants to improve, and I think we all kind of acknowledge that we’re not perfect, there’s always room for improvement.

00:09:30:22 – 00:09:53:10
Joseph
Anybody who genuinely wants to improve, whether it’s at school or at work or at home or with your friends, you have to be able to take that. And there’s a there’s a way to take constructive criticism. Something that you’ll find when you’re having a discussion with someone and they start to criticize you, you may feel like you’re

00:09:53:10 – 00:09:54:16
Joseph
nit picking or something like.

00:09:54:16 – 00:09:54:26
Narrator
That.

00:09:55:28 – 00:10:16:07
Joseph
And you’ll listen to them, but you won’t listen to them. You’ll start trying to formulate a response as they’re continuing to give their critique. And we find that when you do that, it’s not the best way to listen because then you’re listening on the defensive and you’re not really digesting the criticism.

00:10:18:01 – 00:10:27:26
Joseph
And you know, how I treat you at times. You know, it’s when you come to me, if you’ve done a piece of artwork or you’ve written something up or you’ve done shownotes like for today.

00:10:28:17 – 00:10:28:23
Narrator
And.

00:10:28:23 – 00:10:39:29
Joseph
You come to me and I think that there’s an area for improvement, I’ll let you know that there’s area for improvement. You did a very good job. You put all the hard work in. But here’s how we can improve that.

00:10:40:08 – 00:10:55:06
Joseph
And then improvement isn’t just for today show. It’s moving forward. It makes you a better, more rounded person with that. And it’s never meant to bring you down or anything is always, let’s build on top of the foundation that you already have.

00:10:55:11 – 00:11:02:14
Joseph
Yeah. Do you find that you get that constructive criticism outside of the house, like at school and stuff like that?

00:11:02:25 – 00:11:19:24
Madison
I mean, yeah, my teachers always want to help me improve and especially in some of the more artistic classes they do kind of give me some constructive criticism regarding what I do saying, like, Hey, I think you could maybe improve on this.

00:11:19:24 – 00:11:32:14
Madison
Or maybe if you work on this more, you might get better at it. So, yeah, I think a lot of school is also kind of like partly constructive criticism and helping kids kind of deal with that.

00:11:33:13 – 00:11:45:01
Joseph
So I’m convinced that I give you constructive criticism. Are you convinced that mommy and I give you constructive criticism at home? Or do you think that we could do a better job.

00:11:45:18 – 00:11:45:29
Narrator
At.

00:11:46:09 – 00:11:50:06
Joseph
That? That guidance part that that growth part.

00:11:50:28 – 00:12:11:11
Madison
I mean, you guys don’t needlessly compliment me when something happens, you always try to look for opportunities for me to improve where I can. You do also provide positive feedback and you provide your feedback, the constructive feedback in a good way.

00:12:11:11 – 00:12:17:13
Madison
And I do feel that for the most part, you guys do pretty much give good enough constructive criticism.

00:12:17:21 – 00:12:23:05
Joseph
OK, well, that’s good to know. Well, we got a lot to go through here. You’re ready to dig a little bit deeper.

00:12:23:10 – 00:12:23:22
Narrator
Sure.

00:12:24:03 – 00:12:26:05
Joseph
So what are we going to talk about when we come back?

00:12:27:02 – 00:12:31:13
Madison
When we come back, we’ll talk about ways you can give constructive criticism.

00:12:31:17 – 00:13:06:09
Joseph
OK, we’re going to take a quick break and we’ll be right back. Yeah. For over seven years, the second CIF empire has been the Premiere Community Guild in the online game. Star Wars The Old Republic with hundreds of friendly and helpful active members, a weekly schedule of nightly events, annual guild meet and greets in the community, both

00:13:06:09 – 00:13:11:06
Joseph
on the web and on Discord. The second Sydney Empire.

00:13:11:11 – 00:13:14:27
Narrator
Is more than your typical gaming group. We’re family.

00:13:16:07 – 00:13:36:21
Joseph
Joining us on the star forward server for nightly events such as operations, flashpoints in the world and boss funds, the Star Wars Trivia Guild lottery and much more. Visit us on the Web today at W W W Dot, the second of an empire.

00:13:36:29 – 00:13:37:19
Joseph
Dot com.

00:13:45:05 – 00:14:03:01
Madison
Welcome back to insights into teens today, we’re talking about constructive criticism. And now we’re going to talk about eleven ways you you can give constructive criticism so anyone who can give constructive criticism. But in order to do it, but in order to do so, it’s important to approach the feedback session in the right way.

00:14:03:18 – 00:14:21:20
Madison
If you’ve ever practiced giving constructive criticism before, or no, I messed that up again. If you’ve never practiced giving constructive criticism before. Try these eleven do’s and don’ts to keep your feedback helpful, constructive and friendly. So use I statements.

00:14:21:29 – 00:14:41:27
Madison
I statements are a way to express your opinion by focusing on the situation rather than the person you’re talking about. I statements begin with I feel or I think instead of you said or you did with our statement, you can make feedback feel less personal by centering it around your experience or beginning every sentence with I.

00:14:42:01 – 00:14:56:06
Madison
You’re constantly clarifying that you’re sharing your thoughts, your thoughts and opinions rather than objective fact. This can help reduce feelings of personal defensiveness that often come with any kind of criticism and makes the entire feedback session more productive.

00:14:57:07 – 00:15:18:01
Joseph
They also say don’t use the sandwich method. You’ve likely heard of the sandwich method, sometimes called the sandwich feedback. This is possibly the most well-known criticism strategy. In the sandwich method, you start off with a positive note, mention the constructive criticism, then finish off with another positive comment.

00:15:19:09 – 00:15:44:25
Joseph
Despite his popularity, the sandwich method isn’t an effective way to communicate helpful, constructive criticism because you’re nesting constructive criticism, there’s little opportunity to make that feedback actionable or to brainstorm next steps. Instead, spend your time making your feedback as specific and helpful as possible, no matter how many pieces of feedback you have to give.

00:15:44:26 – 00:16:04:11
Joseph
Now, just on a side note here, this sandwich method is one that a lot of management courses and management classes and techniques teach you, and they don’t teach you it so that you can provide effective, quality, constructive feedback.

00:16:05:02 – 00:16:30:25
Joseph
They give it to you almost like it’s a negotiating tool from a from a diplomatic standpoint because they want to kind of cushion the blow of the criticism to the person that you’re giving it to. So you give them something positive, you give them the criticism, you give them something positive, and the mentality behind that logic is

00:16:30:25 – 00:16:51:05
Joseph
, well, they’ll just will receive it better. And in reality, that’s not the case, because at that point in time, you’re just diluting the message of what the criticism is and you’re not able to give them really the, you know, for lack of a better term, the meat and potatoes of what that criticism is that you, you lose

00:16:51:05 – 00:16:56:06
Joseph
the purpose of it. So they’re saying stay away from the sandwich method, which I agree with.

00:16:57:02 – 00:17:14:00
Madison
They also say you should provide actionable feedback. The goal of providing constructive feedback is to give the person something they can work on, in addition to pointing out what could be improved. Good constructive criticism includes ideas and next steps that the person can take in order to further develop their skills.

00:17:14:17 – 00:17:33:09
Madison
When you provide your feedback. Make sure to clarify that you’re open to further discussion or brainstorming, if that would may be helpful for the person you’re giving feedback to. If your feedback isn’t actionable, don’t give it or wait until you have something actionable before bringing it to the person’s attention without actionable advice.

00:17:33:15 – 00:17:38:25
Madison
Your feedback strays dangerously close to destructive criticism rather than constructive help.

00:17:39:26 – 00:17:59:04
Joseph
They also say Don’t publicly share your feedback, as we mentioned in our introduction. That is really a symptom of destructive criticism. Even the best phrased criticism can be hard to take, especially if the person you’re giving feedback to spends a lot of time and energy on the work you criticize.

00:18:00:06 – 00:18:18:14
Joseph
In order for feedback to be constructive and helpful, you want to open a conversation about how the person can improve. This type of dialog isn’t possible if you share your feedback publicly. Instead of starting a conversation, the person might feel embarrassed, ashamed or personally attacked.

00:18:19:06 – 00:18:37:08
Joseph
They might respond defensively or just move on without internalizing the feedback. Make sure you’re taking the time to sit down and chat in order to have the most productive conversation, either scheduled time to give constructive criticism or just have a one on one with them.

00:18:38:08 – 00:18:53:08
Madison
They also say that you should include positive comments where appropriate, just because the sandwich method isn’t the best way to provide feedback doesn’t mean you shouldn’t give positive feedback. Constructive criticism shouldn’t just be about negative feedback telling someone they’ve done.

00:18:53:24 – 00:19:09:24
Madison
Telling someone what they’ve done well is just as helpful. That way, they can spend time honoring those who don’t know. That way, they can spend time honing their strengths in addition to strengthening their weaknesses somewhat. I felt like I was gonna start Oh, that’s OK.

00:19:09:25 – 00:19:12:05
Joseph
You can honor their strengths, too. That’s perfectly.

00:19:12:05 – 00:19:12:18
Narrator
Fine.

00:19:13:23 – 00:19:31:19
Joseph
You shouldn’t force positivity just like you want to avoid the sandwich. I think you should also avoid forced positivity. The point of constructive feedback isn’t to give the person meaningless compliments, it’s to help them move forward and improve no matter what type of feedback you’re giving.

00:19:31:27 – 00:19:41:20
Joseph
Make sure you think it through and really mean it. Insecure feedback can feel unhelpful and make future feedback sessions more difficult.

00:19:43:00 – 00:19:59:05
Madison
They also say you should make it a conversation. Constructive criticism isn’t valuable unless there is a give and take aspect. Part of using I statements is to provide feedback from your perspective. A person giving feedback to, though, might have a different point of view.

00:19:59:21 – 00:20:10:14
Madison
Give them time to ask questions about why you feel the way you do and how they can improve based on your feedback. Keep in mind that the best feedback is collaborative, not prescriptive.

00:20:11:15 – 00:20:29:02
Joseph
And don’t attempt to surprise them with feedback or ambush them with feedback. Giving feedback can be uncomfortable. Sometimes people just want to get it over with, so they just want to kind of pounce and do it. Sometimes it might feel awkward or unpleasant to let the person know you want to give them some feedback.

00:20:30:02 – 00:20:52:22
Joseph
They could come into the conversation on the defensive or have additional questions for you. The feedback sessions can be uncomfortable attempting to surprise someone with feedback can turn a potential growth moment into a negative experience. If your feedback comes from left field, it can be frustrating, overwhelming and make the person feel personally attacked.

00:20:53:09 – 00:20:53:26
Narrator
Instead.

00:20:54:11 – 00:20:57:20
Joseph
Make sure you let the person know that this will be a feedback session.

00:20:58:08 – 00:21:15:05
Madison
You should also give feedback in a timely manner. Constructive criticism is helpful, even if. Constructive criticism is helpful if it’s given relatively soon after the action occurred that way, the scenario is fresh in both of your minds. You wait too long.

00:21:15:05 – 00:21:22:05
Madison
Your feedback might be less relevant, which makes it less helpful. Aim to give feedback within two to seven days of this situation.

00:21:22:20 – 00:21:42:26
Joseph
But don’t give feedback without thinking it over, even though you do want to give feedback in a timely manner. You don’t want to give it immediately without thought. Even if you had a light bulb moment, realization of how this person could improve with at least a day to make sure this feedback needs to be expressed, and that

00:21:42:26 – 00:21:45:21
Joseph
you can do so in a constructive, positive way.

00:21:46:17 – 00:21:46:28
Narrator
Before.

00:21:46:28 – 00:22:04:02
Joseph
Scheduling your feedback session, ask yourself Is this feedback something that will help them help them improve? Do they need to hear this feedback? And I prepared to help them brainstorm how to improve. And what, if any, next steps can the person take?

00:22:04:15 – 00:22:19:14
Madison
And finally, they say, to maintain a friendly tone and pause and body language. Ultimately, you’re providing feedback in order to help the person improve, even if the feedback is hard to give. Make sure you keeping your body language positive and your tone light.

00:22:19:28 – 00:22:33:26
Madison
You might not feel comfortable giving constructive criticism at first. So consider practicing what you’re going to say and how you’re going to say it. Pay particular attention to your tone and make sure you’re aren’t frowning, glaring or crossing your arms.

00:22:34:14 – 00:22:41:09
Madison
Even if you aren’t exactly frustrated, these signals can raise the person’s defensiveness and lead to an unproductive feedback session.

00:22:41:28 – 00:22:46:19
Joseph
So with all this in mind here, I think that the kind of the gist of it.

00:22:46:19 – 00:22:47:01
Narrator
All.

00:22:47:21 – 00:23:01:20
Joseph
Is really, you want to do it? I don’t want to say necessarily in a friendly manner because you might not be friends with the person, but you certainly want to portray it as a positive thing like, you know, Madison, let’s sit down.

00:23:01:20 – 00:23:16:06
Joseph
I want to talk to you about how you’re writing up, show notes. So you’re doing a really good job doing the research. There’s a ton of great information in there, but we need to format these a little bit differently so that, you know, it flows a little bit better on the show.

00:23:17:01 – 00:23:29:29
Joseph
So, you know, we’re giving you a compliment on the one hand for the effort that you’re putting in, which is excellent, but we just need to sort of tweak things a little bit. So you’re doing it in a way that hopefully will defuze any defensiveness.

00:23:30:19 – 00:23:44:11
Joseph
Now, when you tend to get feedback like that or you tend to get any kind of criticism at all. What’s your first reaction, are you open about it? Are you guarded? Do you feel defensive normally? How do you usually take it?

00:23:44:27 – 00:23:58:02
Madison
Like I can normally tell when like someone is doing it and like they’ve thought it over and actually know how to give the constructive criticism. Thus, I’m more open to it when people kind of just come out of the blue.

00:23:58:03 – 00:24:02:11
Madison
I am a little defensive and I’m like, OK, is this person actually serious?

00:24:02:21 – 00:24:24:22
Joseph
Yeah. See, and when when it happens to me, I’m kind of the type of person who. I want to know that that the constructive criticism that I’m getting is qualitative. Because a lot of times people will think they know more or think they know better and then try to provide you some criticism to get you to do

00:24:24:22 – 00:24:43:10
Joseph
something differently. And in the long run, it turns out that they’re really not qualified to be doing that. So what I’ll typically do is I’ll try to be as open minded as possible. And then I’ll ask probing questions to clarify things just to make sure that I’m on the right page, make sure that these people that are

00:24:44:07 – 00:25:02:02
Joseph
talking to me kind of have thought things through because a lot of times what I. You know, I guess I kind of have a I usually have a big picture mentality where. I can look at things from a 30,000 foot perspective and see things differently.

00:25:02:13 – 00:25:19:04
Joseph
And this is kind of what my strength is with my team at work. You know, a lot of my employees are down in the trenches and they’re very close to what they do. And they may not know that the three things they’re doing here are having an effect somewhere else, and I kind of have to bring all

00:25:19:04 – 00:25:32:05
Joseph
that stuff sort of together. So when somebody comes to me and they want to provide some qualitative feedback to me, I’ll tend to ask questions and I’ll try to do it in such a way that. Doesn’t sound resentful.

00:25:32:12 – 00:25:45:06
Joseph
Although I come across as resentful, sometimes I come across as defensive, but I always felt criticism was was a two way street. Do you tend to interact with.

00:25:45:06 – 00:25:45:22
Narrator
People.

00:25:46:12 – 00:25:52:13
Joseph
And ask questions and have a conversation? Or do you feel like it’s them sort of dictating to you when it happens?

00:25:52:28 – 00:26:08:15
Madison
I mean, sometimes it’s that, but when I know that there they are trying to give me constructive criticism, I might canvass questions on like, Well, how do you think I should do this differently or what do you think I’m able to change?

00:26:08:15 – 00:26:10:05
Madison
That will help.

00:26:10:21 – 00:26:28:05
Joseph
So that’s good. I mean, that’s the open mindedness that we’re we’re talking about here is you’re willing to work with the person, but you just want to get some clarification. Do you find yourself in a position to give constructive criticism to others, to mommy or daddy?

00:26:28:13 – 00:26:41:12
Joseph
You know, I know it’s hard to give constructive criticism to people that are senior to you. But do you have an opportunity to do that or have you done it with peers or underclassmen at any point in time?

00:26:41:20 – 00:26:53:14
Madison
I try to do it with other people, sometimes with my friends, sometimes just with people I have to work with. I do try to offer constructive criticism and a good enough way.

00:26:53:21 – 00:26:54:20
Narrator
OK, good.

00:26:55:18 – 00:26:57:11
Joseph
Is that a frequent thing for you?

00:26:58:27 – 00:27:05:14
Madison
Not Norm. Not entirely, but it happens enough to the point where it’s like, OK, I kind of like.

00:27:09:12 – 00:27:14:21
Joseph
OK. Do you think any of the techniques that we discussed here today might help you in that moving forward?

00:27:14:26 – 00:27:19:03
Madison
Probably, yeah, more than likely maintaining a friendlier tone and body language.

00:27:19:14 – 00:27:41:20
Joseph
And I think that’s a lot of it because when when you go into this? Constructive criticism, type of interaction with someone. Attitude really is what comes across more than anything, so if you come across as stiff or angry or superior or whatever, a lot of it has to do with the tone of your voice, the posture that

00:27:41:20 – 00:27:57:25
Joseph
you’re taking, if you’re if you’re relaxed and you’re friendly and you’re smiling and you’re you’re not up in their face. It helps that interaction. And I mean, honestly, it helps your interaction on any level, not just constructive criticism when you’re approaching people like that.

00:27:59:05 – 00:28:00:03
Joseph
Being someone.

00:28:01:09 – 00:28:01:18
Narrator
That.

00:28:02:20 – 00:28:17:04
Joseph
Big and scary looking like I am, a lot of times I find it. I have to defuze the situation when I’m having a conversation with someone before I even started, because as soon as I engage with someone, I look like I’m intimidating them.

00:28:18:05 – 00:28:33:19
Joseph
So it’s one of those things, I guess it’s kind of a acquired thing over time. So we’re going to take our next break real quick here. We’re going to come back and then we’re going to talk about the six steps for taking constructive criticism.

00:28:33:20 – 00:29:08:19
Joseph
We’ll be right back. For over seven years, the second CIF empire has been the Premiere Community Guild in the online game. Star Wars the Old Republic with hundreds of friendly and helpful active members. A weekly schedule of nightly events annual you’ll meet and greets in the community, both on the web and on Discord.

00:29:09:21 – 00:29:11:04
Joseph
The second season of Empire.

00:29:11:10 – 00:29:14:25
Narrator
Is more than your typical gaming guru. We’re family.

00:29:16:05 – 00:29:36:20
Joseph
Joining us on the star forward server for nightly events such as operations, flashpoints, world boss funds. A Star Wars Trivia Guild lottery and much more. Visit us on the Web today at W W W Dot, the second of an empire.

00:29:36:27 – 00:29:37:17
Joseph
Dot com.

00:29:44:26 – 00:29:59:28
Madison
Welcome back to inside, Nadine said they were talking about constructive criticism. And now we’re going to talk about six steps to taking constructive criticism. So we’ve said ways of giving constructive criticism. But what about what about taking feedback instead of giving it?

00:30:00:15 – 00:30:19:24
Madison
Accepting constructive criticism without getting defensive can be really difficult. Even though you know the person is giving feedback to help you, it’s human nature to feel a little defensive when receiving criticism, even if it’s helpful. Hopefully, the person has has let you know in advance that the feedback is coming.

00:30:20:27 – 00:30:28:28
Madison
When you know, someone has constructive feedback for you, you can prepare for it and make sure it doesn’t catch you unaware.

00:30:29:23 – 00:30:57:23
Joseph
Even if you do receive unprompted, constructive criticism as long as it isn’t destructive criticism. Try these six steps to become better at receiving criticism. The first they talk about here is a void, immediately reacting. Feedback can engage our fight or flight response and turn a theoretically helpful situation into an adrenaline filled challenge before responding.

00:30:58:08 – 00:31:03:09
Joseph
Take a deep breath and resist the urge to react, respond or argue.

00:31:03:18 – 00:31:19:01
Madison
And I will say I actually had kind of an example of this today in my literature circle group in L.A., we were basically having to finish up our jobs and the one kid who needed to continue its job.

00:31:19:02 – 00:31:37:21
Madison
I was kind of giving a little constructive criticism, saying, Hey, maybe if you do this, your job might be better and we might get a better grade. And this is kind of what he did. But like, he immediately reacted to it and seemed incredibly defensive despite the fact I was just trying to help him.

00:31:37:28 – 00:31:39:05
Joseph
Yeah, it happens a lot.

00:31:40:10 – 00:31:54:24
Madison
So if need be, remind yourself that constructive criticism can help you improve. Even if you didn’t know this feedback was coming. Try to remember that this constructive criticism is being offered with you, with your best interests in mind and at heart.

00:31:55:16 – 00:31:57:26
Madison
Yeah. Oh my gosh. Something like that.

00:31:58:01 – 00:32:01:02
Joseph
We got you. I didn’t mean to cut you off there, either.

00:32:02:00 – 00:32:02:15
Narrator
It’s fine.

00:32:03:01 – 00:32:23:05
Joseph
So listen to understand. Not to respond when someone is offering constructive criticism. Listen without formulating a reply or a defensive response to the feedback. Keep in mind that the person is offering feedback in order to try to help you and try to listen with an open mind.

00:32:23:05 – 00:32:29:04
Joseph
And I think this sounds like what your fellow student wasn’t doing as they got very defensive.

00:32:29:10 – 00:32:48:03
Madison
Hmm. He’s also connect the feedback to your role, not yourself. Feedback feels personal because we think people are criticizing us when the most settings conservative criticism is usually based on your role. Good feedback can help you improve and what you are criticized and often isn’t as personal as it feels.

00:32:49:05 – 00:33:08:16
Joseph
Thank the person for giving your feedback. This might sound kind of counterintuitive, especially if you took the feedback from a defensive standpoint. Yeah, but giving constructive feedback is really hard. first of all, not only do they have to listen to or look at what it is that you’re doing, they have to analyze it, then come up with

00:33:08:16 – 00:33:14:20
Joseph
ways to help you improve. Then they have to muster the courage to tell you that because of how difficult it is.

00:33:14:24 – 00:33:15:06
Narrator
Yeah.

00:33:15:17 – 00:33:20:09
Joseph
So when it’s appropriate, thank the person for their energy and effort in helping you improve.

00:33:21:05 – 00:33:43:14
Madison
You should also ask questions, but don’t challenge the feedback, though you shouldn’t challenge or refuse to refute the feedback. It’s OK to ask questions and brainstorm how you can improve if you aren’t ready to ask questions immediately after receiving critical feedback, that’s OK to set up a different time to chat more about how you can improve.

00:33:44:17 – 00:34:08:02
Joseph
When done well. Effective criticism can pave the way for a healthier, collaborative relationship. That’s because collaborative people in these relationships are open and honest with one another and not afraid to talk about the real feelings. So do you feel you get improvement when you have constructive criticism heaped upon you?

00:34:08:13 – 00:34:34:22
Madison
Yeah. Well, for instance, when you sometimes criticize me constructively, criticize me about my art. I’ve learned kind of various methods on fixing some of my flaws when it comes to various aspects of my art. And I kind of I might be willing to show you more because I genuinely think it’d be helpful for me in order to

00:34:34:22 – 00:34:35:27
Madison
improve my art style.

00:34:36:10 – 00:34:36:17
Narrator
Yeah.

00:34:36:17 – 00:34:49:29
Joseph
And I think one of the things that constructive criticism allows us to do is to challenge each other. And the only way you improve is if you’re challenged, you know, you don’t want to get complacent in what you do.

00:34:50:00 – 00:35:04:12
Joseph
You don’t like for art. Okay. You don’t want to get stuck doing the same styles over and over, doing the same characters in the same types of stories and the same plots over and over. Because you don’t expand, you don’t improve.

00:35:04:28 – 00:35:15:14
Joseph
And when we provide you some constructive criticism, it kind of pushes you to challenge yourself a little bit more, don’t you think? Yeah. Do you like being challenged?

00:35:16:29 – 00:35:21:16
Madison
In most scenarios, yes, in other scenarios, not so much.

00:35:21:20 – 00:35:23:02
Joseph
OK, fair enough.

00:35:23:14 – 00:35:35:12
Madison
Like, I guess when I know that. Academically, in some cases, not really, but when it comes to my yeah, I kind of like to be challenged.

00:35:35:14 – 00:35:40:08
Joseph
OK, well academically, you do like to be challenged. You wouldn’t be taking advanced classes. Well to do that.

00:35:40:08 – 00:35:50:24
Madison
Well, true. OK, well, in certain circumstances, I can’t really describe. I’m not really as OK with challenges since I’m a perfectionist. And if I don’t do something right, then.

00:35:51:19 – 00:35:54:27
Joseph
I’m usually pretty good at rising to those challenges, though.

00:35:55:00 – 00:35:55:11
Madison
True.

00:35:56:03 – 00:35:59:00
Joseph
The other thing I noticed going through the research you did here was.

00:35:59:19 – 00:36:00:00
Narrator
The.

00:36:00:09 – 00:36:15:01
Joseph
Policies or the philosophy of constructive criticism is kind of similar to our, you know, policy that we have on this podcast about failure that you know, you learn more from failure than you do from success.

00:36:15:07 – 00:36:15:18
Narrator
Yeah.

00:36:15:25 – 00:36:27:08
Joseph
And you tend to learn more. You improve more from criticism than you do from praise, because if people told you how great you were all the time, you’d never have a reason to change or improve yourself, right?

00:36:27:10 – 00:36:27:23
Narrator
Yeah.

00:36:28:09 – 00:36:35:27
Joseph
So constructive criticism is a good thing when it’s done right. It’s just very difficult sometimes to do it right.

00:36:36:05 – 00:36:36:17
Narrator
Yeah.

00:36:36:27 – 00:36:49:26
Joseph
And like you said earlier, it is a two way street. You need to be able to give it and you need to be able to take it. You don’t sound like you have too many instances in which you get to give it at this point in time.

00:36:50:09 – 00:36:51:15
Narrator
Hmm. Yeah.

00:36:52:06 – 00:37:07:23
Madison
I mean, like, I try to give it when I can. It’s just, I guess I kind of needed to one practice a little bit more and to probably need a few more instances in which I can maybe give it.

00:37:08:06 – 00:37:28:29
Joseph
Well, and I think it’s one of those things that the art of giving constructive criticism is something that comes with. Age and experience, and as you get older and you take on a more mentoring role, if you if you tutor students, you know, as you become an upperclassmen and people look up to you a little bit more

00:37:29:07 – 00:37:46:11
Joseph
, I think you’ll probably have more opportunities in which to do it. But I think the important thing right now is. To learn how to take it more to to to be better at taking that constructive criticism, but do it objectively.

00:37:46:25 – 00:38:06:17
Joseph
Don’t take it verbatim. Don’t take it defensively when somebody suggests something. Ask for clarification. Ask questions about what they’re asking you to do. They talk about brainstorming. You know, the whole purpose of this is to, you know, show you where you might be weak and talk about and brainstorm how to improve things.

00:38:06:17 – 00:38:19:26
Joseph
That brainstorming is a two way street as well. So it’s an opportunity for you to bounce ideas off of someone else when they’re when they’re giving you that constructive criticism. You know, they may suggest a couple of things you can suggest alternatives.

00:38:19:27 – 00:38:31:23
Joseph
We do this all the time. You know what? We’re talking about things. It’s always back and forth. And and I walk away learning more about the things that were involved with when it comes to that stuff as well.

00:38:31:23 – 00:38:39:08
Joseph
So even if I’m the guy who’s giving it a constructive criticism, it’s still a learning experience and a growth experience for me as well.

00:38:39:10 – 00:38:39:21
Narrator
Yeah.

00:38:40:28 – 00:38:47:22
Joseph
So I think that was all we had for the show today. We’re going to take a quick break. We’ll come back and we’ll get your closing thoughts and shout outs already.

00:38:53:24 – 00:39:09:28
Madison
All right. So I just wanted to say to everyone that constructive criticism is a good thing and it needs to basically be done properly. Again, it is a two way street. You have to be good at giving it and be good at taking it.

00:39:10:10 – 00:39:20:22
Madison
It is difficult, but it is definitely better than just constantly praising someone. Giving someone that little bit of criticism will help them improve tenfold.

00:39:21:05 – 00:39:39:16
Joseph
OK. Very good. That was all we had for today. But before we do go, I do want to once again reach out to our listening and viewing audience and invite you to subscribe to the podcast. Audio versions of this podcast can be found listed as insights into teens.

00:39:39:29 – 00:39:56:17
Joseph
Audio and video versions of this podcast can be found listed as insights into things. We’re available on Pandora, Castro, Stitcher, Pod, Bien Bus, Brown anyplace you can get a podcast these days. I would also invite you to give us your feedback.

00:39:56:21 – 00:40:07:29
Joseph
Reach out to us. You can email us at comments and insights into things dot com. You can find high res versions of all of our videos on YouTube at YouTube.com, Slash Insights and the things.

00:40:08:18 – 00:40:08:23
Narrator
We.

00:40:08:23 – 00:40:26:04
Joseph
Do. Stream five days a week on Twitch at Twitch Dot TV slash insights into things. You can find audio versions of this podcast on the web at podcast Dot Insights into teams dot com, or you can find links to all those and more on our official website and insights and things.

00:40:26:04 – 00:40:28:00
Joseph
Dot com and you.

00:40:28:14 – 00:40:37:19
Madison
And don’t forget to check out our other two podcast insights and entertainment hosted by you and Mommy, and Insights Into Tomorrow, our monthly podcast hosted by you and my brother, Sam.

00:40:37:20 – 00:40:42:29
Joseph
That was very important since I skipped the commercial for insights in entertainment this week.

00:40:42:29 – 00:40:44:11
Madison
Yeah, we’re sorry.

00:40:44:21 – 00:40:52:01
Joseph
Sorry, sorry to our sponsors, so that’s all we had this week. Another one in the books.

00:40:52:04 – 00:40:52:11
Narrator
By.

00:40:52:11 – 00:40:52:26
Madison
Everyone.

00:40:52:27 – 00:40:53:16
Joseph
By.